Insurance Sales Agent - Charlotte, NC (WT Harris)

About the Role

This is a relationship-driven sales role with long-term income potential through commission. We offer ramp-up earnings support during your first months as you grow your pipeline and book of business, including a $5,000 New Agent Ramp-up Incentive to support your transition and provide additional income as you develop your pipeline and build a strong foundation for long-term success.

If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed.

Success in this role comes from consistent outreach, proactive engagement with prospective clients, strong follow-up, community networking, and building trust with clients.

Location: 1740 Flat River Drive, Charlotte, NC 28262 (This position is on-site).

Responsibilities

• Own the sale and ongoing service of ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch.
• Uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend appropriate solutions, and quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
• Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross-sell and referral opportunities into Travel and Financial Services to maximize overall member value.

Requirements

• Active State Property & Casualty Insurance Sales license.
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire.
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary.
• High School diploma or equivalent.
• 1+ year(s) of customer-facing experience in a fast-paced, computer-automated business environment (e.g., financial/banking).
• Insurance experience is helpful but not required; training is provided.

Skills

• Demonstrated ability to develop, manage, and close sales opportunities, including disciplined lead tracking, follow-up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to quickly assess customer needs, identify coverage gaps, and recommend tailored solutions.
• Proven ability to generate new opportunities through referrals, outbound activity, networking, and other business-development efforts.
• Excellent verbal and written communication skills with a strong customer-first mindset and confidence in guiding sales conversations.
• Proficient in leveraging technology to support sales execution, including CRM platforms and Microsoft Office applications.

Work Environment

• Work in a temperature-controlled AAA branch location.
• Ability to work varied hours, including possible weekends.
• Some travel to local events may be required.

Schedule

Monday - Friday, 8:30 am – 6:00 pm (Possible rotating Saturdays 9:00 am - 1:00 pm).

Pay

Base pay (non-exempt) with typical starting earnings of $65,000+ in the first year, based on performance.

• Ramp-up support: $5,000 (processed at 30 and 60 days of employment).
• Supplemental Pay for six months: $200/week during months 0–2, $150/week during months 3–4, and $100/week during months 5–6.
• Performance Incentives: Elevated commission structure during the first 15 months and a New Hire On-Pace Bonus tied to milestones.

Benefits

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan with 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each payday into your account; 100% vested after three years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees receive up to 12 PTO days annually; accrual based on start date.
• Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays, and 1 volunteer day. Part-time employees are eligible for 8 company-paid holidays annually, plus 1 mental health day and 2 floating holidays.
• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.