Insurance Sales Agent

About the role

Founded in 1997 in Harlingen, Texas, Pronto Insurance is the leading insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates.

No prior insurance experience required. Fully paid training provided. Licensing fees, exam fees, and renewals are covered; support is provided throughout the licensing process. Candidates must be able to obtain and maintain the required insurance license.

Responsibilities

• Provide excellent customer service in both English and Spanish, in person and over the phone.
• Identify customer needs and offer insurance solutions that align with their goals.
• Process policy changes, account updates, payments, and renewals.
• Generate sales through customer interactions, follow-up calls, referrals, marketing activities, and company-provided leads.
• Make outbound calls for payment reminders, promotions, lead follow-up, and prospecting.
• Support local marketing efforts by distributing promotional materials and building community relationships.
• Handle cash transactions, balance daily deposits, and complete required financial paperwork.
• Open and close the office as needed and maintain a clean, professional work environment.
• Follow company procedures and carrier underwriting guidelines.
• Travel and work at other office locations within the assigned region when needed.

Qualifications

• Fluent in English and Spanish.
• High school diploma or equivalent preferred.
• Customer service experience required; sales or insurance experience preferred.
• Strong communication, listening, and problem-solving skills.
• Comfortable making outbound calls and working in a goal-oriented environment.
• Basic computer and data entry skills.
• Ability to multitask, work independently, and contribute to a team environment.
• Reliable, self-motivated, and eager to learn.
• Authorized to work in the United States and willing to complete a background check.

Benefits

• Paid licensing, exam fees, and license renewals.
• Paid training and professional development.
• Medical, dental, and vision insurance.
• 401(k), life insurance, and short-term disability coverage.
• Paid time off and company holidays.
• Career growth opportunities within the organization.
• Unlimited growth: clear pathways to advance into leadership and management roles for top performers.
• Income tied to success; earning potential increases with relationships built and customers assisted.

Pay

Hourly base pay plus commission.

Schedule

Full-time availability required.