Insurance & Risk Manager

About the role

Mira Home is a high-performance team dedicated to operational excellence, accountability, and growth. We are seeking an Insurance & Risk Manager to oversee and manage company insurance claims, risk coordination, and insurance administration across multiple business operations.

Responsibilities

• Handle and manage auto liability and physical damage claims
• Coordinate workers’ compensation claims from incident reporting through resolution
• Manage property damage, equipment damage, and general liability claims
• Investigate incidents, gather documentation, and maintain organized claim records
• Communicate directly with insurance carriers, adjusters, brokers, legal counsel, and internal teams
• Monitor claim progress, reserves, and settlements to ensure timely resolution
• Review accident reports, invoices, estimates, repair documentation, and supporting records
• Maintain accurate and up-to-date claim tracking systems and reporting
• Support administration of the company’s insurance program
• Aid with policy renewals, audits, certificates of insurance, and underwriting requests
• Identify trends, recurring losses, and opportunities for operational improvement and risk reduction
• Partner with Safety, HR, Operations, Fleet, and Finance teams to improve incident response and claim outcomes

Requirements

• 3+ years of experience in insurance claims, risk management, or claims administration
• Experience handling: Auto claims, Workers’ compensation claims, Property or damage claims
• Strong understanding of insurance policies, coverages, and claims processes
• Strong organizational, communication, and problem-solving skills
• High attention to detail and ability to follow processes accurately
• Proficiency in Google Suite and claims management systems
• Experience working with brokers, TPAs, carriers, and adjusters preferred

Qualifications

• Preferred qualifications include Insurance certifications such as AIC, ARM, or CPCU, Knowledge of OSHA, workplace injury reporting, or fleet safety practices

Skills

• Strong organizational, communication, and problem-solving skills
• High attention to detail and ability to follow processes accurately
• Proficiency in Google Suite and claims management systems
• Experience working with brokers, TPAs, carriers, and adjusters preferred

Benefits

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Growth opportunities within a fast-growing organization
• Collaborative and team-oriented work environment