Insurance Risk Analyst

Regular, full-time position. Fluency in English required. Work shift: 1st shift (United States of America). In-office requirement: 5 days per week in Charlotte, NC (no remote or telecommute option).

About the role

This role provides support to the Corporate Insurance Risk Manager by managing loss control activities, risk functions (RCSA, vendor risk management, procedures management, bill payments and wires), development of relationships with vendors and brokers, accounting and forecasting of insurance accounts, and insurance captive administration.

Responsibilities

• Exercise independent judgment and discretion in the development, documentation, and ongoing administration of the Company’s insurance risk management policies and procedures to support enterprise-wide strategic objectives.
• Serve as the primary owner of insurance-related governance processes, including the identification, analysis, and reporting of risk management data.
• Own the maintenance of policies and controls related to insurance program administration, policy renewals, claims management, and wire transfer procedures, and monitor key performance indicators and benchmarks to assess program effectiveness.
• Provide administrative support for insurance claims, recoveries, and refunds, including evaluation of loss trends, potential exposures, and insurer performance.
• Analyze claims activity using carrier-provided systems and reporting tools.
• Participate in claims reviews and stewardship meetings to communicate claim status, emerging risks, and financial exposures to senior stakeholders.
• Act as a liaison with insurance brokers and vendors, organizing quarterly strategy discussions and claims reviews to align insurance placements and claims outcomes with the Company’s risk appetite and financial objectives.
• Partner closely with the Corporate Insurance Risk Manager, Executive Leadership, and external advisors to support enterprise risk decisions and insurance program strategy.
• Administer the procurement, placement, and renewal of all insurance programs, including preparation of executive-level analyses and presentations and participation in management, committee, and governance meetings.
• Manage the insurance policy calendar and renewal workflow to ensure timely preparation and presentation of recommendations to the Chief Financial Officer, Executive Leadership, the Enterprise Risk Committee, the Board of Directors, and/or designated committees.
• Provide insurance and risk management due diligence support for mergers, acquisitions, and divestitures, including identification of coverage gaps, risk transfer considerations, and post-transaction integration requirements.
• Collaborate with Accounting and Finance to ensure accurate reconciliation of insurance accounts, proper premium allocation and amortization, and timely processing of insurance-related payments.
• Represent the Company in the insurance marketplace by attending industry conferences and engaging with carriers and brokers to maintain strategic relationships and remain informed of market developments and emerging risk trends.

Requirements

• Undergraduate degree in Business or equivalent science/academic field.
• Minimum 2 years of risk management experience in insurance, financial services, or a related field.
• Strong communication and PowerPoint presentation skills.
• Ability to think critically and strategically, multi-task, and drive change.
• Strong quantitative, governance, administrative, and analytic abilities.
• Ability to provide effective challenge to senior management.
• Ability to work with varied payments and risk systems with minimal oversight.

Preferred Qualifications

• Exposure to Workers Compensation and general liability claims.
• Experience working with AI tools.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) during the first year of employment, along with 10 sick days and paid holidays.
• Depending on the position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.