Insurance Product Analyst IV, Product Intelligence - Remote

About the role

CSAA Insurance Group (CSAA IG), a AAA insurer, is a leading personal lines property and casualty insurance group in the United States. Employees shape the mission by building innovative, human‑centered solutions that help AAA members prevent, prepare for, and recover from life’s uncertainties. The workplace is collaborative and inclusive, encouraging growth and impact. As an Insurance Product Analyst IV, Product Intelligence, you will partner with the Digital Experience team to drive profitable growth, shape personal lines insurance products and digital experiences, and deliver data‑driven insights that influence decisions and improve customer and business outcomes.

Responsibilities

• Act as a thought partner to product managers and experience leaders, proactively identifying opportunities to optimize digital experiences through experimentation, behavioral analytics, and data‑driven decision making.
• Performs moderately complex analysis to develop actionable and innovative recommendations that support growth and profitability targets.
• Understands, monitors and communicates overall performance, trends and strategic insights of digital products that support personal lines auto and property products.
• Proactively assesses market risks and opportunities, evaluating multiple possible solutions, and using data‑based insights to influence the decisions of executive leadership.
• Uses analytical tools such as SQL, Microsoft Excel, Essbase, Snowflake and PowerBI to access and analyze large amounts of data.
• Supports the development of business‑cases for new initiatives by synthesizing data, modeling scenarios, and evaluating financial impacts.
• Applies AI tools and techniques to increase analytical efficiency, automate routine work, and develop scalable solutions that extend the impact of analytics beyond reporting and into proactive business decision support.
• Prepares and delivers clear, compelling presentations and reports tailored to diverse audiences, including leadership, regional partners, and external team members.
• Finds opportunities to streamline processes and improve analytical efficiency through automation, enhanced tools, or data governance improvements.
• Works cross‑functionally across the organization, including with Actuarial, Finance, State Product Management, Operations and others, to support the development, design, and implementation of new products, programs, and processes.

Requirements

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
• 6+ years of analytical experience in insurance or related industries required; experience across multiple functions is preferred.

Skills

• Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses.
• Adaptability and the capability of multitasking with strong time management.
• Ability to make effective formal presentations.
• Strong oral and written communication skills.
• Proficiency in SQL, Excel and Business Intelligence/Data Visualization Tools (such as Power BI, Tableau, Looker etc.) required; experience in Snowflake, Python, or R strongly preferred.
• Ability to work in a team environment.
• Ability to coach and mentor co‑workers and