Insurance Processing Specialist - Homeowner Property Claims (Remote) $18 - $20/hr

Key Responsibilities

• Fund Recovery: Proactively contact homeowner insurance companies to secure and facilitate the release of approved job funds for property claims.
• Claim Resolution: Act as a liaison between customers and their property insurance providers to resolve outstanding issues and successfully finalize property claims.
• Payment Processing: Securely collect and process final payments directly from customers.
• Cross-Functional Collaboration: Maintain clear and consistent interdepartmental communication to ensure smooth project workflows across the company.
• Compliance: Ensure all documentation and daily actions strictly adhere to internal company policies and procedures.

Requirements

• Detail-Oriented: Strong attention to detail and a commitment to accuracy in all documentation and data entry.
• Time Management: Excellent organizational skills with the ability to manage priorities and work effectively in a fast-paced environment.
• Technical Proficiency: Basic computer skills with a strong comfort level using data entry software and internal tracking systems.
• Communication Skills: A customer service-oriented mindset backed by clear, professional communication skills (both written and verbal).
• Discretion & Confidentiality: Proven ability to handle sensitive personal, financial, and insurance information with the utmost confidentiality.

Benefits

• 100% Remote Work Environment (Save on time and gas!)
• 10 days Paid Time Off annually
• 9 paid holidays per year
• Comprehensive health benefits program including medical, dental, vision, short and long-term disability.
• 401(k) retirement plan with generous company match
• Monthly communication stipend
• Robust technology and tools to help you thrive in your role
• Career path growth/leadership opportunities