Insurance Payment Poster

Job Responsibilities

• Accurately post insurance payments, including EFTs, checks, and electronic remittances, in a timely manner.
• Review and interpret EOBs (Explanation of Benefits) to ensure correct allocation of payments, adjustments, and patient balances.
• Reconcile posted payments against deposit slips, bank reports, and internal reconciliation tools.
• Identify, research, and resolve discrepancies related to payment posting and reconciliation.
• Prepare and distribute deposit summary reports and communicate findings to practice.
• Send patient balance notifications based on updated account activity and balances.
• Collaborate with dental practices and internal teams to address payment questions, discrepancies, and account inquiries.
• Maintain accurate and organized records of all payment posting and reconciliation activities.
• Support continuous process improvement initiatives to enhance accuracy, efficiency, and cash flow.
• Ensure compliance with HIPAA and internal financial controls.

Requirements

• Preferred experience in dental or medical revenue cycle management, payment posting, or billing.
• Strong understanding of EOBs and insurance payment workflows.
• High attention to detail with strong accuracy in financial transactions.
• Proficiency in Microsoft Excel for tracking, reporting, and reconciliation.
• Strong organizational, analytical, and problem-solving skills.
• Clear and professional communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.