Insurance Operations Associate

About Us

Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber?

About our Culture

• Improving accessibility and quality of healthcare is something we live and breathe.
• We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.

What you'll do

• Triage denials and investigate billing-related issues to drive outcomes for our clinics & their patients.
• Work directly with operations, billing, engineering, and data entry teammates to inform insurance-related product-building.
• Synthesize and communicate insights on areas of opportunities to improve insurance billing operations.
• Build institutional knowledge of complex insurance logic across insurance payors.

What we're looking for

• Bias for action — a drive to dive in head-first into ambiguous problems, and to get hands dirty to find solutions.
• Penchant for analysis — an affinity for using data to investigate issues and make informed decisions.
• Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new data challenges.

• Experience with analytical tools, including Excel (optional: Looker, Metabase, etc.)
• Experience with operations, particularly health insurance data
• Experience at smaller stage startups

Nice to have

• Experience with analytical tools, including Excel (optional: Looker, Metabase, etc.)
• Experience with operations, particularly health insurance data
• Experience at smaller stage startups

Perks & Benefits at Camber

• Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care.
• Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you.
• Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care).
• Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees.
• Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team.
• Fitness Stipend: $100/month to use on fitness however you choose.
• Hybrid Flexibility: In NYC? We work in the office 3–5x/week, with flexibility when life happens. Fridays are remote-friendly.

Building an inclusive culture

We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!

Compensation Range

$80K - $90K