Insurance Liaison (Remote)

Responsibilities

• Provide outstanding customer service to all of our families
• Coordination of information between referring physicians, insurance companies and our own treatment clinics
• Obtain insurance authorizations
• Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team
• Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment
• Communicate cost shares, co-payments and financial responsibilities with our patients families

Requirements

• 1 – 2 years customer service or related experience
• 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
• Investigative, curious and problem solving mindset
• Strong organizational skills and attention to detail
• Self-motivated, task-oriented mindset with a strong ability to multi-task
• Personable, warm, empathetic, and professional verbal and written communication style with team members as well as those seeking treatment

Qualifications

We are looking for someone who enjoys solving problems with a high sense of urgency to help infants and their families begin treatment as quickly as possible due to the limited window for treatment.

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan
• 3.5 Weeks Paid Time Off plus 7 paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance

Pay

The pay range for this position is $17 - $18 per hour. Pay is dependent on the applicant's relevant experience.

Opportunities

Opportunity for performance based bonuses

Contact Information

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.