Insurance Investigator

Essential Duties and Responsibilities

• Conduct field investigations and audits of life, health, and annuity insurance agents and agencies to determine compliance with applicable Virginia laws and regulations
• Draft correspondence to insurance companies to obtain additional records
• Gather, organize, review, and analyze insurance records obtained during investigation
• Develop and evaluate strategies to manage multiple investigations, working closely and communicating with staff at all levels
• Conduct in-depth and tactful interrogations with consumers, witnesses, insurance agents, and insurance agency personnel
• Conduct thorough searches using investigative databases, internal resources, internet resources, and public records to locate parties and collect information
• Prepare detailed written investigative reports, including all documentation needed to support the violations noted during the investigation
• Identify areas of non-compliance and make recommendations regarding the initiation of disciplinary proceedings including case preparation and testifying at hearings
• Present cases to counsel as well as to local, state, and federal law enforcement agencies
• Travel frequently in Virginia and occasionally out of the state, including overnight travel
• Assist with licensing applications where the agent reported criminal history

Preferred Qualifications

• Professional experience conducting field investigations and/or related insurance regulatory experience with life, health, or annuity insurance, practices, and procedures
• Ability to conduct effective investigations utilizing tactful interview techniques to determine compliance with existing statutes, rules, and regulations
• Strong organizational skills and ability to manage a heavy caseload
• Strong interpersonal skills and ability to work with consumers in a courteous, empathetic, and professional manner
• Excellent judgement and decision-making skills with ability to work independently
• Knowledge of basic accounting and ability to analyze financial data
• Knowledge of the laws, rules, and regulations governing the operation of life, health, or annuity insurance companies (plus)

How to Apply

Interested candidates are strongly encouraged to apply by July 7, 2026. If you are an external candidate, applications can be submitted on the SCC Career Center website at https://careercenter.scc.virginia.gov. If you are an internal candidate, apply using eSCC (Oracle) - iRecruitment Employee Candidate.