Insurance Credentialing Supervisor

About the role

Bright Direction Dental partners with exceptional dental practices across six states; IL, IN, MI, OH, MO, and WI, operating in a fast-paced, collaborative environment where dedicated professionals build strong relationships and deliver outstanding patient care. We believe excellence starts with our people — their work ethic, values, and commitment to growth.

Responsibilities

• Credentialing Operations
  • Oversee the centralized credentialing program for all affiliated offices and providers
  • Oversee the credentialing database, ensuring data accuracy and reporting to downstream systems
  • Collaborate with the Director of RCM on fee schedule negotiations
  • Bring forward participation plan recommendations based on practice and provider needs
  • Conduct credentialing audits in compliance with existing insurance contracts
• Fee Schedules & Payor Relations
• Serve as the primary compliance contact for all internal and external credentialing inquiries
• Present credentialing insights to internal and external stakeholders
• Build strong communication bridges between BDD support teams, practice teams, and payors
• Support onboarding credentialing for all new affiliated offices and providers
• Stay current on credentialing trends, regulatory requirements, and dental industry changes

Requirements

• 3+ years of dental credentialing experience in a lead role
• Bachelor’s degree preferred
• Strong compliance and payor enrollment expertise
• Exceptional attention to detail and record-keeping
• Multi-site or DSO experience a plus

Benefits

• Full-Time Employees (30+ hours/week)
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary benefit options
• All Employees
• Paid time off (PTO)
• Holiday pay
• 401(k) retirement plan with company match

Pay

The annual salary range for this position is between $65,000 and $80,000. The actual compensation will be determined based on experience and other job-related factors.

Schedule

Hybrid position but candidate must live within Illinois or NW Indiana.