Insurance Commercial Lines Producer

The Producer is responsible for prospecting, soliciting, and selling new commercial accounts while continuously counseling and marketing to existing clients. Sales goals and service responsibilities are set during the yearly planning process, and the role must meet service and sales standards for volume, timeliness, and quality.

Responsibilities

New Sales

• Identifies and develops insurance prospects and appropriate markets.
• Responds to referrals quickly and effectively.
• Pre‑qualifies insurance prospects for insurability and quality of risk.
• Creates and maintains client or prospect lists.
• Designs insurance plans and recommends coverages to clients.
• Surveys loss exposures, needs, and potentially uninsurable or difficult‑to‑insure exposures for clients.
• Makes sales presentations to prospective and existing clients on new and renewal business.
• Assists the Account Executive with applications and related documentation.
• Develops, follows, and completes sales objectives.
• Educates clients concerning agency payment expectations and cancellation procedures.
• Acknowledges non‑standard coverage limitations and binding restrictions to reduce E&O exposures.
• Requests referrals from insureds to generate new business.

Retention and Continuous Marketing

• Explains coverages and exclusions and documents explanations on the automated file for future reference.
• Develops a profitable book of business for both the agency and carriers.
• Works with clients to ensure limit and coverage adequacy.
• Provides needed information and clarification about clients to service staff and documents transactions by the required date.
• Reviews existing policy coverages at least annually to upgrade accounts and remarket as necessary.
• Assists service staff in collecting client information for schedules of insurance, summaries, and renewal proposals.
• Reviews policy change requests and other account activity.
• Recommends and helps insureds implement loss‑control programs, independently and with company loss‑control staff.
• Contacts insureds to assist in collections of past‑due premiums or audit amounts.
• Retains assigned percentages of accounts at each renewal.
• Continues to develop relationships with insureds.
• Accepts and handles any duties or prospects assigned by agency management.

Personal and Organizational Development

• Participates in sales meetings.
• Completes required compliance exams.
• Completes continuing‑education classes for a resident insurance license.
• Develops network relationships by joining the Chamber of Commerce, attending bank meetings, and actively participating in community and non‑profit organizations.

Note: This job description is not intended to be all‑inclusive; the employee may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.

Knowledge, Skills, and Abilities

• College education or equivalent insurance experience.
• Ability to communicate verbally and in writing, explain complex issues, receive and interpret complex information, and respond appropriately.
• Ability to understand written and oral communication and interpret abstract information.
• Must maintain an insurance license.
• Full knowledge of insurance products and usages.
• Adequate knowledge of rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned client prospect lists.
• Full knowledge of insurance markets and market references.
• Knowledge of rating and underwriting procedures.
• Ability to generate new business sales, retain existing business, and close sales in insurance.
• Ability to carry out complex tasks with both concrete and abstract variables.

Locations

• Austin – Seven Oaks
• Denison – Main
• Plano – Parkwood
• Sherman – Taylor Street