Jobs · Business Development · Massachusetts

Insurance Client Service Manager

Coulter Services · Westborough, MA · Yesterday
On-siteBusiness DevelopmentFull-time
Role: Client Service Manager Responsibilities Manage day-to-day service for key insurance and risk management clients.Act as the primary contact for clients, handling renewals, endorsements, and policy documentation.Coordinate with producers, underwriters, and internal specialists to ensure seamless service.Analyze client risk profiles and recommend appropriate coverage solutions.Support claims advocacy to safeguard client interests. Qualifications & Skills Strong client service orientation and communication skills.Ability to analyze risk profiles and recommend coverage options.Collaborative approach to working with internal teams and clients.Understanding of insurance policies, renewals, and endorsements. Key Duties: Providing exceptional client support, managing policy processes, and advocating for client needs within a professional, ethical environment that fosters growth and global exposure.

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