Insurance Claims Specialist

Overview

Ready for a new and exciting career path?! Consider a new career today as an Office Services Associate with IST Management Services, the fastest-growing, national, facilities management company in the industry.

Benefits

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• 7 paid holidays
• Paid Time Off
• Identity Theft Protection
• Pet Insurance
• Bonus Incentives

The Opportunity

This is an entry-level position at one of our client sites supporting a large Boston site in Charlestown. Daily duties focus on mail sorting and scanning of documents. We also process a high volume of outbound mail at this location.

Responsibilities

• Sort and scan medical claims into clients claims system.
• Absorb with outbound mail process, so that all assigned outbound mail is sent out on a daily basis.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned.
• Handle time-sensitive material like confidential documents.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Consistently adhere to business procedure guidelines.
• Take direction from supervisor or site manager;
• Adhere to all safety procedures;
• Perform other tasks as assigned.
• Participate in cross-training.
• Maintain all logs and reporting documentation; attention to detail.

Qualifications

• High school diploma or equivalent (GED)
• College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• A valid drivers license and access to reliable transportation to and from work
• Lifting up to 55 pounds