Insurance Billing Specialist II - Remote

Role Responsibilities

• Ensure compliance with applicable State and Federal regulations
• Maintain effective relationships with external and internal customers
• Process basic billing functions such as invoice generation, payment posting, account adjustments, and contact information updates
• Process new account records successfully within Billing systems
• Identify gaps or discrepancies in account balances
• Use Billing systems to determine account status and billing history
• Navigate and interpret data across multiple Billing and internal systems
• Process secondary level tasks including client emails, client escalations, disputed invoices, escalated collections accounts, and complex payment arrangements within Billing systems
• Draft and submit appeal or dispute documentation
• Understand the collections and recovery process as it applies to your assigned accounts
• Complete required tasks with minimal supervision

Role Requirements

• High school diploma or GED
• 2 years of billing, accounts receivable, or collections processing experience
• PC proficiency to include Microsoft Office Excel, Word, and Outlook
• Clear and concise verbal and written communication skills
• Organizational skills including attention to detail and multi-tasking
• Ability to work scheduled hours. Overtime may be required including evenings, nights, weekends, and holidays

Pay

The hourly rate for this position is $18 per hour.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan