Insurance Billing Specialist & Follow Up

Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.

Responsibilities

• Process and submit clean insurance claims to Medicare, Motor Vehicle Accident (MVA), Workers’ Compensation, and other insurance payers, ensuring accuracy and compliance with payer requirements.
• Conduct thorough follow-up on unpaid, denied, or rejected claims to maximize reimbursement and resolve outstanding balances promptly.
• Research, analyze, and resolve claim denials by identifying root causes and implementing corrective actions, including timely appeals when necessary.
• Verify patient insurance coverage and benefits prior to service to ensure eligibility and accurate billing.
• Maintain detailed and accurate documentation of all billing activities, claim statuses, and communications with insurance payers.
• Monitor aging reports regularly, prioritizing follow-up actions based on claim age, payer responsiveness, and filing deadlines.
• Navigate complex payer systems and portals to check claim status, update information, and facilitate payment resolution.
• Communicate professionally and effectively with insurance representatives to address payment issues, clarify policies, and negotiate resolutions.
• Collaborate with clinical departments and providers to obtain additional documentation or correct coding as needed to support claims.
• Stay current with insurance billing regulations, payer-specific guidelines, and coding updates to ensure ongoing compliance and optimal reimbursement.
• Other duties as assigned.

Requirements

• High school diploma required; Associate’s degree in Healthcare Administration, Medical Billing, or a related field preferred.
• 2+ years of experience in medical billing, with direct experience processing Medicare, Motor Vehicle Accident (MVA), and Workers’ Compensation claims.
• Strong knowledge of medical terminology and medical coding systems, including CPT, ICD-10-CM, and HCPCS.
• Proficiency in medical billing software and electronic health record (EHR) systems, with the ability to navigate payer portals and claims platforms.
• Solid understanding of insurance verification processes, coverage guidelines, and pre-service eligibility checks.
• Excellent analytical and problem-solving skills, with keen attention to detail in claim review, denial resolution, and data entry.
• Strong written and verbal communication skills, with the ability to communicate effectively with payers, providers, and internal teams.
• Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced billing environment.
• Certification as a Certified Medical Billing Specialist (CMBS) or equivalent credential preferred.

Skills

• Customer service
• Medical billing
• Claim processing
• Insurance billing
• Insurance eligibility verification

Pay

The pay range for this position is $25.00 - $27.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a hybrid position based in Tigard, OR. The role is a contract position.

This position is anticipated to close on Aug 19, 2026.

About the Company

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.