Insurance Billing Specialist

Position Summary We are seeking a detail-oriented and highly independent Billing Specialist to support our revenue cycle operations. This role is responsible for ensuring accurate claim submission, insurance follow-up, coding support, and accounts receivable management. The ideal candidate is confident, proactive, and capable of working autonomously while collaborating effectively with both clinical and administrative teams. Key Responsibilities Submit, track, and monitor insurance claims to ensure timely reimbursement.Follow up with insurance carriers regarding claim status, denials, and payment issues.Perform accounts receivable (A/R) follow-up activities to reduce outstanding balances.Assist with coding accuracy and support claim compliance requirements.Identify, analyze, and report on denial trends and reimbursement challenges.Maintain accurate and organized billing documentation and records.Support revenue cycle reporting and performance initiatives.Collaborate with providers, clinical staff, and administrative teams to resolve billing issues.Participate in special projects and process improvement initiatives as needed. QualificationsRequired High school diploma or equivalent.Knowledge of insurance claims processing and reimbursement procedures.Strong attention to detail and analytical problem-solving skills.Excellent organizational, communication, and time management skills. Preferred Previous medical billing experience.Experience working within an Electronic Health Record (EHR) and/or Practice Management system.Familiarity with standard medical coding practices.Experience using Availity or other insurance payer portals.Experience supporting multiple providers and locations. Technical Skills EHR and Practice Management software experience.Insurance claims submission and follow-up.Accounts receivable management.Standard medical coding knowledge.Insurance portal navigation and utilization (Availity experience preferred). What We're Looking For The Successful Candidate Will Be Highly independent and comfortable managing responsibilities with minimal supervision.Confident and competent in billing and revenue cycle processes.Strong in time management, with the ability to meet deadlines, including submitting claims within established turnaround times.A collaborative team player who communicates effectively across departments.Self-motivated, ambitious, and driven to achieve results.Adaptable and willing to assist with evolving processes, system enhancements, and special projects. Why Join Us? This position offers significant autonomy and the opportunity to make a meaningful impact on the organization's financial performance. You'll work alongside a supportive team while taking ownership of critical revenue cycle functions that contribute directly to organizational success. Our Values Radical Accountability — We own our outcomes, we welcome feedback, and when someone shows us a better way, we lean in. Competitive Greatness — The women on this team have goals and they are hungry to grow. We want people who feel the same way. Mom First — The mom is the boss. Always. We show up with curiosity, compassion, and zero ego. How To Apply Send us a short video (3 to 5 minutes) answering these four questions: Who are you and what is your experience as an Insurance Billing SpecialistWhy you think you are the best fit for the role Email: careers@thelatchlink.com Subject line: "Insurance Billing Specialist" Applications that do not follow this process will not be considered. Following directions is the first thing we look at. Benefit Eligible After 90 Days 401(k)401(k) matchingDental insuranceHealth insuranceHealth savings accountPaid time offRetirement planVision insurance