Insurance Authorization Coordinator

About the role

We are looking for an Insurance Authorization Coordinator to join a medical facility in North Little Rock, Arkansas on a contract-to-permanent basis. This position supports the patient access and administrative workflow by coordinating front-office interactions, managing insurance approvals for surgical services, and helping keep scheduling and documentation on track. The ideal candidate brings strong knowledge of insurance processes and can work closely with both patients and the medical administrative team in a fast-paced healthcare setting.

Responsibilities

• Welcome patients during arrival and departure, ensuring registration and checkout activities are handled accurately and professionally.
• Coordinate prior authorization and precertification requests for surgical procedures, following payer guidelines and required timelines.
• Verify medical insurance coverage and confirm benefit details before scheduled services to reduce delays and billing issues.
• Work with clinical and administrative staff to support surgery scheduling and maintain complete, up-to-date patient records.
• Review claim-related issues and assist in resolving authorization or denial concerns by communicating with insurance carriers and internal teams.
• Provide day-to-day administrative support to the medical office as needed, helping maintain smooth patient and provider operations.

Requirements

• Experience handling prior authorizations, precertifications, and medical insurance verification in a healthcare setting.
• Working knowledge of insurance claims, denials, and medical billing processes.
• Ability to support patient check-in and checkout with accuracy, professionalism, and attention to detail.
• Familiarity with surgery scheduling and coordination of authorization requirements for procedural care.
• Strong communication skills for working with patients, providers, insurance representatives, and office staff.
• Background supporting specialty practices such as neurological surgery is preferred.
• Ability to manage multiple tasks, follow up on time-sensitive approvals, and stay organized in a busy environment.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.