Insurance Authorization Coordinator

We are looking for an Insurance Authorization Coordinator to join a healthcare team on a contract-to-permanent basis. This position supports patients and by securing timely insurance approvals, coordinating coverage details, and helping maintain a smooth authorization process for infusion and other ordered services. The ideal candidate brings prior experience in healthcare administration, revenue cycle support, or patient-facing insurance coordination and is comfortable working with both commercial and government payers. This position is with a company based in Virginia but is FULLY REMOTE, M-F, 8am-5pm; candidates from multiple timezones will be considered. Responsibilities:• Obtain prior authorizations and verify insurance coverage for ordered treatments, procedures, and infusion-related services before scheduling or service delivery.• Communicate with insurance carriers, physician offices, patients, and internal team members to gather documentation and resolve authorization issues efficiently.• Review payer requirements and submit complete, accurate requests to help reduce delays, denials, and interruptions in patient care.• Track authorization status, document updates in the appropriate systems, and follow up consistently on pending determinations.• Coordinate appointment timing and related administrative tasks once approvals are confirmed, ensuring patients receive clear next steps.• Support denial follow-up by identifying missing information, preparing reconsideration materials, and escalating complex cases when needed.• Assist with inbound calls and patient service inquiries related to benefits, approvals, scheduling, and coverage questions.• Partner with billing, coding, and patient access teams to maintain accurate records and support clean claim submission processes. • At least 2 years of experience in insurance authorization, prior authorization, patient access, medical billing, or a closely related healthcare support role. • Background working in a physician practice, hospital, infusion setting, home health environment, or similar medical office preferred. • Familiarity with commercial insurance plans, government payers, and Medicaid processes is strongly preferred. • Working knowledge of healthcare documentation, benefits verification, and reimbursement-related workflows. • Strong organizational skills with the ability to manage multiple cases, deadlines, and follow-up activities accurately. • Clear verbal and written communication skills for interacting with patients, providers, and insurance representatives. • Proficiency with administrative support tasks such as scheduling, call handling, and maintaining detailed records. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.