Insurance and Risk Coordinator -FIN62 - Mon - Fri 9AM-5PM

Essential Responsibilities

• Cook up annual insurance renewals, including the preparation and submission of applications for property, general liability, professional liability, automobile, cyber, and workers' compensation coverage.
• Manage property and casualty insurance claims from initial reporting through settlement and closure, ensuring timely submission of required documentation and compliance with policy requirements.
• Serve as the primary liaison with insurance carriers, brokers, adjusters, and third-party administrators.
• Monitor open claims, track claim activity, and follow up to ensure timely resolution and reimbursement.
• Review claim determinations, settlements, and payments for accuracy, escalating discrepancies and coverage issues as needed.
• Cook with facilities, operations, and program leadership to gather claim documentation, assess service impacts, and support restoration efforts following losses.
• Maintain accurate and confidential claims records, databases, and tracking systems in accordance with organizational policies and audit requirements.
• Ensure compliance with insurance policy terms, regulatory requirements, and nonprofit governance standards.
• Review and maintain vendor certificates of insurance to ensure required coverage levels are met.
• Support organizational risk management initiatives, including participation in safety committees, loss control programs, and risk assessment activities.
• Prepare claims analyses, loss trend reports, and other risk management reports for leadership and the Board of Directors.
• Aid in emergency response and damage assessment efforts following incidents affecting agency facilities or operations.
• Oversee workers' compensation claims, including claim reviews, reserve analysis, and coordination with brokers, carriers, and third-party administrators.
• Participate in workers' compensation audits and annual reviews of classification codes in collaboration with Human Resources and insurance providers.
• Cook with internal and external legal counsel on claims involving litigation, subrogation, coverage disputes, or other legal matters.
• Prepare claim summaries, supporting documentation, and reports for legal review, mediation, arbitration, or court proceedings.
• Monitor litigation-related claims to ensure alignment between claims handling, legal strategy, and insurance coverage requirements.
• Identify trends and opportunities to reduce organizational risk and support the implementation of corrective and preventive measures.
• Perform additional duties and special projects as assigned.

Qualifications

• A high school diploma or GED is required; an associate's or bachelor's degree in business, administration, finance, or a related field is preferred.
• One to three years of experience in insurance claims coordination, facilities administration, risk management, or related administrative roles.
• Knowledge of property and casualty insurance claims processes.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and insurance/claims management software systems (e.g., Risk Master, Origami, or similar platforms).
• Ability to manage multiple priorities and deadlines.
• Ability to learn and utilize claims tracking databases and document management systems.
• Strong written and verbal communication skills.
• A commitment to confidentiality and professionalism.