Insurance and Billing Coordinator

Since 2011, Ready Set Connect Autism Centers have provided a warm, friendly, and fun learning environment for children with autism and other related disorders. We work individually with each child using Applied Behavior Analysis (ABA) therapy to create a personalized behavior plan designed to help improve fundamental and communication skills. Each child's treatment is overseen by a Board Certified Behavior Analyst. Additionally, Ready Set Connect offers services, programs and support for the entire family—because we know that when the family thrives, the child does too.

Responsibilities

• Verify insurance eligibility and benefits for new and existing clients.
• Prepare, submit, and monitor insurance authorizations and treatment plans.
• Maintain accurate insurance and authorization information within our electronic health record (EHR).
• Support billing by ensuring authorizations align with scheduled services.
• Communicate with insurance carriers regarding authorizations, benefits, and payer requirements.
• Research claim issues and assist with billing documentation and follow-up.
• Maintain accurate records while ensuring HIPAA compliance and confidentiality.
• Partner with the Insurance & Billing Manager and clinical teams to support timely services for our clients.

Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• One or more years of experience in medical billing, insurance verification, revenue cycle, or healthcare administration.
• Experience working with commercial insurance and/or Medicaid preferred.
• Experience in ABA, behavioral health, or pediatric healthcare is a plus but not required.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office; experience with EHR systems, preferably RethinkBH, is a plus.

Skills

• Organized and detail-oriented.
• Able to manage multiple priorities in a fast-paced environment.
• A proactive problem-solver with strong critical thinking skills.
• Dependable, professional, and committed to maintaining confidentiality.
• Comfortable working independently while collaborating with a remote team.

Remote Work Requirements

• Dedicated, quiet, and professional workspace.
• Reliable high-speed internet.
• The ability to maintain HIPAA compliance and protect confidential information while working remotely.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k matching)
• Life Insurance (Basic, Voluntary & AD&D)
• Family Leave (Maternity, Paternity)
• Short-Term & Long-Term Disability
• Training & Development

Pay

The salary is $65,000 annually, plus the opportunity to earn up to a $10,000 annual KRA performance bonus. The pay range for this role is $60,000 - $65,000 USD per year.

This is a fully remote role.