Insurance and Authorization Specialist

About the Role

As an Insurance and Authorization Specialist, you’ll keep care on track by locking in accurate coverage details and fast approvals. You’ll verify benefits, request and monitor prior authorizations, troubleshoot payer roadblocks, and coordinate with front office and clinical teammates to reduce delays and denials.

Responsibilities

• Review the schedule and priority queue to manage daily tasks.
• Verify insurance benefits and coverage details.
• Request and monitor prior authorizations using payer portals.
• Troubleshoot payer roadblocks and delays.
• Coordinate with front office and clinical teammates to align on updates.
• Log notes and communicate status updates to ensure smooth workflows.
• Follow up on pending requests and problem-solve as needed.
• Close loops, line up next steps, and prepare for the next day.

Requirements

• Experience with insurance verification, authorizations, and payer portals.
• Strong attention to detail, documentation, and follow-through.
• Clear, confident communication with patients, payers, and teammates.
• Comfort juggling multiple requests in a fast-paced setting.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) retirement plan.
• Life Insurance.
• Health Savings Account (HSA).
• Paid Time Off (PTO).
• Paid Holidays.