Insurance and Authorization Specialist
Moreau Physical Therapy · Baton Rouge, LA · 3 wk ago
OTHRFull-time
About the role
As an Insurance and Authorization Specialist, you’ll keep care on track by locking in accurate coverage details and fast approvals. You’ll verify benefits, request and monitor prior authorizations, troubleshoot payer roadblocks, and coordinate with front office and clinical teammates to reduce delays and denials.
Responsibilities
- Review the schedule and priority queue to check statuses and identify potential delays
- Verify insurance benefits and coverage details
- Request and monitor prior authorizations
- Troubleshoot payer roadblocks and denials
- Coordinate with front office and clinical teammates to ensure smooth workflows
- Log notes and send updates to keep all parties aligned
- Follow up on pending requests and problem-solve as needed
- Close loops, line up next steps, and prepare for the next day
Requirements
- Experience with insurance verification, authorizations, and payer portals
- Strong attention to detail, documentation, and follow-through
- Clear, confident communication with patients, payers, and teammates
- Comfort juggling multiple requests in a fast-paced setting
Benefits
- Medical, Dental, and Vision coverage
- 401(k)
- Life Insurance
- Health Savings Account (HSA)
- Paid Time Off (PTO)
- Paid Holidays