Insurance Agent, Inbound Sales

About the role

As a remote Sales Center Agent at Polly, you’ll analyze, advise, and sell personal lines insurance policies to customers by handling an average of 150 inbound leads per month with motivated real-time car buyers (no cold calling). You’ll navigate multiple carrier systems to prepare and cross-sell personalized quotes, provide expert advice, and close sales at a strong conversion rate from your high inbound lead flow while fostering an unmatched customer experience at every touchpoint.

Schedule

The Polly Sales Center operates 9:00am – 8:00pm (EST) Monday – Friday and 10:00am – 7:00pm on Saturdays.

• New Agent Schedule: 11:00am – 8:00pm ET, 4 days per week plus every Saturday 10:00am – 7:00pm ET
• Schedules are assigned based on business needs and commence upon completion of full-time training

Training

During training, you’re expected to work full-time (40 hours per week) with a mix of live sessions and independent time. Training spans 4 weeks with alternating group training hours:

• 2 weeks: Monday – Friday, 10:00am – 7:00pm ET
• 2 weeks: Tuesday – Saturday, 10:00am – 7:00pm ET

After training, you’ll transition to the New Agent Schedule.

Pay

Average performing agents have the opportunity to earn $60,000–$85,000 in total annual compensation. Salary is based on location and experience.

Requirements

• Valid Property and Casualty insurance license
• 1+ year(s) of experience selling auto & home insurance in a call center
• Experience selling multiple carriers and multiple state coverages
• Persuasive, persistent, and confident in closing sales in a fast-paced setting
• Excellent communication, organization, and multitasking skills
• Self-initiative to continuously follow up with warm leads to drive deals to completion
• Dedicated, distraction-free home workspace
• Maintain availability during assigned work hours to meet call volume and service expectations
• Adhere to assigned schedules, including evenings and Saturdays, based on business coverage needs
• Meet established productivity, quality, and performance standards
• Navigate multiple computer systems simultaneously while actively engaged with customers
• Reliable high-speed internet with a wired connection (cable, fiber, or DSL) from a major ISP: minimum 25 Mbps download / 10 Mbps upload (50 Mbps download / 25 Mbps upload or higher recommended)

All computer equipment is provided. Experience with AMS360, PL Rater, and/or other rating tools is preferred.

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, Dependent Care FSA, and Commuter pre-tax benefits
• 3 weeks PTO allowance
• Paid parental leave + baby cash
• Generous holiday time
• Matching 401(k) contributions
• Life & disability insurance
• Work from home

About Polly

Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships nationwide, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents.