Insurance Advisor-Full time-Days-Davenport

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dyersville Medical Center is a 20-bed critical access hospital serving 17 rural communities in western Dubuque County, offering the following services: Emergency/Trauma, Acute and Skilled Care, Rehabilitation Services (PT/OT/Speech), Ambulatory Surgery, Home Care, and Specialty Clinics. MercyOne is committed to providing quality, personalized and safe health care close to home. Join the MercyOne Family!

Employment Type

Full time

Shift

Day Shift

About the Role

Serves as an assistant to the physicians and other support staff members. Provides support services and coordination of clerical functions to the department, including secretarial, clerical and reception tasks. Responsible for obtaining and documenting pre-certification of pre-authorized insurance requests for Clinic services and procedures. Responsible for obtaining authorizations, when required, for referrals for other services. Will interface between physicians, Genesis Health Group departments, and insurance organizations regarding precertification issues. Initiate and follow up on appeals for denied payments. Will ensure that all activities achieve high patient and customer satisfaction and that pre-certification process meets physician, patient, and Genesis Health Group needs.

Responsibilities

• Supports physicians and other support staff members
• Coordinates clerical functions for the department
• Obtains and documents pre-certification of pre-authorized insurance requests
• Obtains authorizations for referrals for other services
• Interfaces with insurance organizations regarding precertification issues
• Initiates and follows up on appeals for denied payments
• Ensures high patient and customer satisfaction
• Maintains compliance with physician, patient, and Genesis Health Group needs

Requirements

• Completion of a 2 year college program or equivalent experience
• Field OF Study: Finance, Business, or related field
• Special Training: Word processing and other Windows-based computer applications, experience in billing, insurance verification, customer service & front desk registration

Qualifications

• Competitive compensation with a full benefits package
• Opportunity for growth throughout the system

Skills

• Excellent communication skills
• Strong organizational and administrative skills
• Ability to work independently and as part of a team

Benefits

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System.

Pay

Competitive compensation with a full benefits package

Schedule

Full-time 40 hours per week