Instructor Services Training

Job Summary

As an Instructor - Training Services, you will be responsible for delivering safety, compliance, and procedural training to frontline employees. You will conduct initial, recurrent, and on-the-job training while supporting operational excellence through audits, documentation, and continuous process improvement.

Responsibilities

• Deliver initial, recurrent, and on-the-job training for operational staff.
• Ensure compliance with WFS policies and applicable regulatory standards.
• Maintain accurate training records and ensure readiness for internal and external audits.
• Conduct audits and assessments to monitor compliance with safety and operational procedures.
• Update training materials and SOPs to reflect changes in procedures or regulations.
• Assist in administrative tasks such as data entry and documentation compliance.
• Collaborate with regulatory authorities and local airport officials as needed.
• Partner with local station management to support training initiatives and compliance goals.

Minimum Requirements

• Minimum 2 years of experience in airport/aviation environments.
• Familiarity with safety procedures, operational workflows, and equipment handling.
• Strong leadership and communication skills, including presentation and interpersonal effectiveness.
• Ability to work independently and manage priorities under minimal supervision.
• Willingness to travel up to 10% as needed.
• Fluent in English (spoken and written).

Preferred Skills

• Experience in training or adult education.
• Knowledge of safety and compliance standards (e.g., TSA, OSHA).
• Familiarity with SOPs and training documentation.
• Strong presentation and communication skills.
• Proficiency with training systems or digital tools.
• Organizational and recordkeeping accuracy.
• Multilingual communication skills are a plus.
• Certifications in safety, training, or instructional design (e.g., Train-the-Trainer)

Physical Requirements/Working Conditions

• Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment.
• Work in restricted spaces as necessary to demonstrate job functions.
• Ability to lift 35 lbs.
• Work in a high noise level environment.

Perks & Benefits

• Access to DailyPay app for pay in advance.
• On-the-spot awards through the Awardco Platform including gift cards and more.
• Multiple options for quality medical care for both full and part-time employees.
• Travel discounts, pet insurance, discount shopping, and more through WFS Employee Extras.
• Wellness programs offered to all employees.
• 401k program offered.
• Opportunity for Internal Mobility and transfers available.

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?