Instructional Technologist (Temporary) - Penn Engineering Online

Responsibilities

• Manage a portfolio of approximately five courses.
• Provide instructional design and technology expertise for stakeholders across the program, including students, staff, faculty, and TAs.
• Serve as an advisor to faculty on online teaching best practices.
• Assist in fulfilling technology and logistical requests.
• Lead and contribute to special projects that enhance instructional quality, learning experiences, and the overall technology ecosystem of the program, including piloting new tools, improving workflows, and scaling innovations across courses.
• Develop training materials and documentation, perform testing, develop workarounds, and contribute to vendor relationships.
• Assist in the hiring, onboarding, and supervision of large teams of TAs.

Qualifications

• Bachelor’s degree required, preferably in education, technology or a related field.
• Master’s preferred.
• 1 year of experience required. 3 years of experience preferred, preferably in higher education.
• Demonstrated experience managing or facilitating large online courses or working on or with teaching teams.
• Expertise in administrating LMSs (Canvas preferred), LTI integrations, and associated instructional technologies.
• Strong customer service skills, positive attitude, and attention-to-detail.
• Excellent written and verbal communication skills.
• Experience working in a highly collaborative team environment.
• Intermediate Excel skills.