Instructional Technologist
Position Summary
The IT unit provides comprehensive information technology delivery and support to the University community. The Innovative Technology Group (ITG) - Instructional Technology is the experience layer of the technology enriched environment for the academic learning community. The team consists of the Solutions Center, Instructional Technology, Multimedia Services, and IT Technicians. The Solutions Center is the first point of contact for IT leading end users to the appropriate resources and resolutions. Instructional Technology provides assistance and resources for technology questions and requests from faculty, staff, and students.
Primary Duties
Supports all aspects of the campus Learning Management System as the lead administrator. Tasks include integrations, upgrades, and updates. Creates and manages in-person consultation and online training for faculty, staff, and students using a variety of technological software and hardware.
Affords assistance and advice to end-users on current, new, creative, and effective techniques, and best practices.
Assists in solving problems and developing projects using a variety of software and innovative technologies.
Develops technology workshops throughout the year that support instructional and multimedia environments which facilitate "best use" technology practices.
Creates training materials that address how technology is utilized on and off campus. Illustrates how new technology can complement various curriculum or coursework.
Supports campus efforts by providing assistance in development and implementation of special projects such as instructional technology integrated in the academic learning communities, training videos and documentation, surveys, video and audio presentations.
Maintains communications with the campus community on updates and offerings from the ITG using methods such as a blog, vlog, or IT website as a mechanism to provide information as well as schedule of events that supports course offerings.
Sends out campus email digest reminders in a timely manner to increase campus communications.
Assists in day to day operations of the ITG. Meets on a consistent basis with Manager of Innovative Technology to plan future training, surveys, and communications.
Manages work-study duties and responsibilities. Maintains multimedia room scheduling, access, and maintenance.
Assists various campus services with software and multimedia technology. Examples include occasionally setting up Zoom sessions for guest speakers, recording and uploading Presidential videos, and helping other campus services that directly impact the university as a whole.
Performs special projects or other duties as assigned.
Qualifications
Graduation from an accredited college or university with a bachelor's degree
Strong communication skills with excellent customer service
Experience with a Learning Management System
Organizational skills
Team player
Preferred Qualifications
Graduation from an accredited college or university with a bachelor's degree in Instructional Design, Instructional Technology, Visual Communications, Interactive Media, Mass Communications/New Media Studies, Information Technology, or Computer Information Systems
Experience working with faculty/staff/students in higher education
Experience in a position that required performance or demonstrated knowledge of the following: Administration of a Learning Management System, Adobe Master Collection
Self-starter/self-motivated