Instructional Systems Designer - Homeland Security

About the role

The Instructional Systems Designer position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively.

Responsibilities

• Design Excellence: Lead the instructional design lifecycle—from needs analysis and storyboarding to final evaluation—using ADDIE and SAM models.
• Develop Interactive Media: Build rich, engaging CBT/WBT courses utilizing authoring tools like Articulate Storyline, Adobe Captivate, or Lectora.
• Ensure Standards: Ensure all e-learning courses are Section 508 compliant and adhere strictly to SCORM, xAPI, and LMS deployment standards.
• Collaborate with SMEs: Work hand-in-hand with federal stakeholders, instructors, and Subject Matter Experts (SMEs) to translate complex tactical aviation or maritime safety concepts into clear, educational designs.

Qualifications

• Experience: Minimum of 2 years of experience in instructional design, specifically focused on computer-based training (CBT) and web-based modules.
• Credentials: Professional certification in Instructional Design, Education, or Training and Development.
• Tech Skills: Mastery of Articulate Storyline, Adobe Captivate, or similar rapid-authoring systems.
• Clearance: Ability to obtain and maintain a federal background suitability check.

Benefits & Perks

• Comprehensive Health: Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA.
• Financial Protection: 401(k) with corporate match, and fully paid life and disability insurance.
• Work-Life Harmony: Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave.
• Professional & Personal Growth: Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year "Get Out and Learn" and $200/year "Get Out and Run" micro-benefits.