Instructional Editor and Testing Specialist

Responsibilities

• Affirm National Restaurant Association goals through editorial and quality assurance work.
• Ensure consistency, accuracy, and clarity in applying the Association’s editorial style, standards, and brand positioning across all content.
• Perform copyediting and proofreading, including editing for grammar, spelling, and sentence mechanics, for textbooks, online learning materials, and ancillaries.
• Ensure products maintain an appropriate and consistent reading level.
• Manage oversight of testing processes, methodologies, and protocols; responsible for alignment with testing industry standards.
• Work with eLearning developers, LMS Admins, product managers, and other stakeholders to understand product requirements and determine whether those requirements are met.
• Perform quality assurance testing of digital products, including online courses and eBooks, in a variety of learning platforms.
• Document issues, verify fixes, and seek resolution of concerns with stakeholders, as needed.
• Cook with external testers, as needed.
• Provide considerate and constructive feedback in a timely manner.

Requirements

• Bachelor’s degree in Instructional Design, Communications, English, Rhetoric, or Journalism required.
• Minimum of two years of editorial and quality assurance experience required.
• Style guide expert, experienced with Chicago Manual of Style and house style guides.
• Familiarity with ADA and WCAG accessibility standards.
• Experience with course authoring tools (Articulate 360 preferred) and Learning Management Systems.
• Ability to use Mac, PC, Android phones, and iOS phones for functionality testing.
• Experience with screen readers, such as JAWS and NVDA, a plus.
• Highly adaptable, flexible, and comfortable working under tight deadlines and in fluid work environment.
• Strong interpersonal, conflict management, and diplomacy skills.
• Highly effective time management, organizational, multi-tasking, and priority-setting skills.
• Strong proficiency with Adobe Acrobat and Microsoft Office, including Word, PowerPoint, Outlook, Excel, and comfortable learning other technology platforms as needed.
• Excellent written, verbal, and communication skills.