Instructional Designer, Training Content & Enablement

Responsibilities

• Design and develop engaging learning experiences for internal teams and external customers across technical, operational, and business domains.
• Translate complex system capabilities, procedures, and workflows into clear instructional content including eLearning, job aids, assessments, and instructor-led materials.
• Apply instructional design methodologies and learning principles to maximize learner engagement and retention.
• Create interactive learning activities, simulations, and scenario-based content aligned to real operational use cases.
• Conduct training needs analyses to identify skill gaps, define learning objectives, and recommend training solutions aligned with organizational priorities.
• Collaborate with SMEs and functional leaders to ensure content accuracy, relevance, and alignment to current SOPs, and product and system capabilities.
• Facilitate content reviews, manage feedback cycles, and maintain alignment across stakeholders for timely delivery.
• Create measurable assessments and evaluation tools that validate proficiency, readiness, and training effectiveness.
• Establish evaluation approaches (e.g., knowledge checks, practical assessments, performance metrics) and use results to refine training strategy and content.
• Analyze learner feedback and performance data to identify improvement opportunities and recommend updates to training content, delivery methods, and learning pathways.
• Maintain training documentation, version control, and course assets to support scalability, auditability, and repeatable delivery.
• Serve as a resource to instructors, managers, learners, and stakeholders by sharing evolving learning technologies and best practices that promote consistent execution.
• Support training sessions as needed, ensuring a consistent learner experience and alignment to learning objectives.
• Develop facilitator guides, instructor standards, and enablement materials that support high-quality delivery across distributed teams.
• Ensure training content aligns with applicable compliance standards and internal documentation requirements.
• Maintain clean versioning and traceability between training content, SOPs, and system updates.

Qualifications

• Bachelor’s degree in instructional design, education, learning sciences, or related field required, Master’s preferred.
• Proven experience designing and delivering training in technical environments (manufacturing, engineering, operations, defense, maritime, or similar preferred).
• Proficiency with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia or equivalent).
• Experience designing and delivering instructor-led training (ILT) and blended learning programs.
• Strong visual and digital design skills (Adobe Creative Suite, Figma, HTML or similar).
• Advanced knowledge of assessment design, evaluation methods, and data-driven learning improvement.
• Strong project management, documentation, and organizational skills; ability to manage multiple projects and timelines.
• Experience administering training in an LMS; Cornerstone experience preferred.
• Experience designing training for AR/VR formats preferred.
• Excellent communication, facilitation, and stakeholder management skills.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services.
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care.
• Time Off: Generous PTO and Holidays.
• Parental Leave: Paid maternity and paternity leave to support new parents.
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses.
• Retailer Plan: 401(k) plan with company match.
• Stock Options: Equity options to give employees a stake in the company’s success.
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage.
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline.
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office.