Instructional Designer

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Responsibilities

• Plans, designs, and develops engaging, interactive, and effective instructor-led and computer-based training content or programs and revises existing curricula or programs, to meet identified objectives while incorporating adult learning principles and current instructional design techniques.
• Collaborates with subject matter experts and team members as required to formulate learning objectives, assess training needs, and create or revise instructional content based on collaborative feedback.
• Delivers high-quality instructor-led training sessions in person, virtually, or in a hybrid environment, using effective classroom management techniques, adapting to the audience’s needs and learning styles, and ensuring active participant engagement and knowledge retention.
• Creates visually appealing and user-friendly training materials that includes graphics, videos, and interactive elements.
• Participates in evaluating training and curriculum to identify challenges and opportunities with a focus on continuous improvement.
• Stays up to date on all laws, rules, policies, and procedures related to training and industry best practices.

Requirements

• Graduation from an accredited four-year college or university with major coursework in English, instructional design, education, human resources, organizational development, or related field is preferred.
• At least 2 years’ experience as a trainer or instructional designer.
• Experience and education may be substituted for one another on a year for year basis.

Qualifications

• Knowledge and understanding of adult learning principles, instructional design models, and learning theories.
• Knowledge of various training delivery methods, including in-person, virtual, and blended learning.
• Advanced skill in written and oral communication.
• Skill in formulating learning objectives and creating engaging curriculum and training materials with content tailored to diverse audiences and learning styles.
• Skill in providing interactive and engaging training sessions, workshops, and webinars.
• Proficient in Microsoft Office Suite similar software.
• Proficient in use of training technologies.
• Ability to manage multiple training projects simultaneously, meet deadlines, and adhere to project timelines.
• Ability to effectively work both independently and collaboratively as a member of the Competency, Training, & Development team.
• Ability to provide excellent customer service to HSCS leadership and facility staff.

Benefits

• Medical insurance paid at 100% for eligible full-time employees and 50% for eligible dependents
• 15 paid holidays per year
• 8 hours of sick leave accrued monthly for full-time employees
• 8 hours of vacation leave accrued monthly for full-time employees (increasing with years of service)
• Defined benefit pension plan with lifetime annuities
• Professional development opportunities

Schedule

Day shift. Eligible for telework. Travel up to 25% may be required to deliver instructor-led training sessions and provide facility support and training program oversight.