Instructional Designer

Role Overview

The Instructional Designer plays a central role in developing engaging, scalable learning content that supports the growth and performance of ERock’s technician and field workforce. This position reports to the Director of Training and is based out of our Houston office on a hybrid schedule.

Key Responsibilities

• Designing and developing learning materials that support technician and field development, including e-learning modules, classroom courses, simulations, videos, and job aids.
• Applying adult learning principles, Bloom’s Taxonomy, and sound instructional design methodologies to create effective learning experiences.
• Building interactive digital content using authoring tools such as Articulate 360, Rise, or similar platforms to provide engaging and effective learning experiences.
• Partnering with the Director of Training to define training paths aligned to role-based competency models and qualification cards.
• Structuring modular content that supports onboarding, progression, and ongoing professional development.
• Conducting needs analysis and content interviews with subject matter experts (SMEs) across Operations, Safety, Human Resources, and Quality.
• Collaborating with the Technical Writer to ensure accuracy, clarity, and consistency between procedures and learning materials.
• Managing content within the company’s Learning Management System (LMS), including version control, tagging, and reporting.
• Using the Kirkpatrick Model or similar frameworks to assess training effectiveness and identify areas for improvement.
• Creating visual assets (graphics, diagrams, infographics, videos) that enhance comprehension and engagement.
• Supporting the development and maintenance of templates, design guidelines, and quality standards for all learning materials.

Basic (Required) Qualifications

• Bachelor’s degree in Instructional Design, Learning & Development, Education, or a related field (or equivalent experience).
• 3–5 years of experience in instructional design, learning development, or technical training.
• Demonstrated ability to design and develop learning materials using tools such as Articulate 360, Rise, Captivate, or Camtasia.
• Strong grasp of adult learning theory, ADDIE (Analysis, Design, Development, Implementation, Evaluation) or SAM (Successive Approximation Model) methodologies, and principles of engagement for technical audiences.
• Experience translating technical or procedural information into learner-friendly formats.
• Strong writing, visual design, and organization skills.
• Experience managing projects, timelines, and multiple concurrent deliverables.
• Instructional Design Expertise: Applies learning theory and design methodologies effectively.
• Technical Proficiency: Uses authoring and multimedia tools to develop engaging content.
• Project Management Skills: Manages multiple development projects simultaneously with attention to deadlines and quality.
• Collaboration Skills: Works effectively with cross-functional teams and subject matter experts.
• Attention to Detail: Ensures accuracy, clarity, and consistency across all learning materials.

Physical requirements and working conditions

Mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

The person in this role must also be able to travel periodically to job sites and remote work locations to meet with subject matter experts (SMEs) and cross-functional partners for training development, content validation, and field observations.

Preferred Qualifications

• Have experience developing learning content in industrial, utilities, or energy environments.
• Are familiar with technician training programs, safety standards, and field operations.
• Bring experience with Learning Management System (LMS) administration and learning analytics.
• Have exposure to leadership or soft skills program design.
• Can produce multimedia content (e.g., video editing, voiceover, graphics)

Benefits

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Disability Insurance
• Paid Family Leave
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Hybrid Work Schedule!
• Cool Open-Office Concept

Benefits

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Disability Insurance
• Paid Family Leave
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Hybrid Work Schedule!
• Cool Open-Office Concept