Instructional Designer

Job Responsibilities

• Partner and collaborate with SMEs and stakeholders to analyze learning and performance needs and recommend effective learning solutions.
• Develop, update, and maintain training materials, including eLearning courses, job aids, instructor-led materials, assessments, and learner resources.
• Leverage instructional design principles and adult learning concepts to support engaging and effective learning experiences.
• Review, evaluate, and refine learning solutions based on stakeholder feedback, learner performance data, and business requirements.
• Maintain corporate training matrices and learning records.
• Support Cornerstone LMS administration, including course uploads, learner assignments, attendance tracking, training credit management, reporting, and content validation.
• Affiliate with LMS maintenance activities, including data cleanup, course inventory reviews, stakeholder outreach, and retirement/inactivation of outdated content.
• Troubleshoot basic LMS-related issues and support users as needed.
• Work cross-functionally with Talent Development, SMEs, and other business stakeholders to support training initiatives.

Required Skills

• Strong instructional design skills, including learning needs analysis, curriculum development, and application of adult learning principles.
• Working knowledge of Cornerstone OnDemand or another enterprise LMS, with experience managing course administration, learner assignments, content validation, attendance tracking, reporting, and system maintenance activities.
• Experience developing and updating training content using Articulate Storyline and Articulate 360.
• Ability to manage multiple priorities while maintaining a high level of attention to detail.
• Strong initiative, problem-solving, and analytical skills.
• Excellent interpersonal and communication skills, both verbal and written.
• Excellent customer service and stakeholder management skills.
• Strong proficiency with online learning technologies and systems.

Education/Experience

• Bachelor’s degree in Human Resources, Training, Education, Science, Engineering, Business, or another relevant discipline, or equivalent work experience.
• Minimum five (5) years of experience supporting the development, administration, and/or delivery of corporate training programs.
• Experience with eLearning software such as Storyline, Camtasia, Vyond, or similar tools is required.
• Experience administering or supporting an enterprise LMS is strongly preferred.
• Experience supporting compliance, ethics, corporate, or professional development training programs is preferred.