Instructional Designer

Responsibilities

• Collaborate with Learning & Development consultants, stakeholders, and subject matter experts to identify training needs, define objectives, and understand target audience requirements.
• Participate in meetings to gather content, clarify expectations, and incorporate stakeholder feedback throughout the development lifecycle.
• Design and develop comprehensive training curricula and instructional materials, including instructor-led presentations, participant and instructor guides, job aids, reference materials, and knowledge checks or assessments.
• Convert source materials into professional and polished training deliverables using approved templates and standardized formats.
• Apply instructional design principles and adult learning best practices to create engaging, effective, clear, concise, and learner-centered content.
• Ensure all materials align with organizational branding, formatting, and document governance standards, maintaining consistency across all deliverables.
• Format and organize materials for usability and accessibility across delivery methods.
• Provide basic multimedia support, including recording and editing voice-over narration to support training delivery and development of narrated content.
• Conduct quality assurance testing and revisions. Utilize the Learning Management System (LMS) to test the functionality of eLearning courses through the QA/QC process and provide feedback to peers.
• Maintain regular communication with leadership and stakeholders on project progress, risks, and key updates, ensuring accurate status tracking within project management tools.
• Regularly upload and maintain training content within the content management library for use by internal teams, customers, and instructors, ensuring all materials are accurate, complete, properly version-controlled, and aligned with established standards.

Requirements

• 1-5 years of experience in instructional design and/or curriculum development.
• Proficiency in Microsoft Office Suite (Advanced PowerPoint/Word), voice-over narration, Adobe Pro, and Microsoft SharePoint.
• Strong communication skills to effectively engage with and understand content provided by subject matter experts, translating it into clear, accurate, and instructionally sound training materials.
• Ability to adapt training methods and materials to various learning styles and preferences.
• Strong problem-solving skills to address learner challenges and optimize training content.
• Effective interpersonal skills for building rapport with learners and collaborating with peers, leaders, and other functional areas.
• Attention to detail to ensure accuracy in training materials and other deliverables.
• Efficient project and time management skills to meet training deadlines and manage multiple training projects.