Instructional Designer 1

About the role

The Instructional Designer/Developer works with key stakeholders and subject matter experts (SMEs) to perform needs analysis, design and develop training materials, and ensure that instructional quality is built into final project deliverables. This role involves editing existing content and creating new content using templates, guidelines, and other standards for delivery through training manuals, classroom training, webinars, online training, and other mediums.

This individual will be results-oriented, dedicated to excellence, and possess a sense of urgency to achieve business objectives.

Responsibilities

• Identify and prioritize training opportunities through internal business priorities, strategies, needs assessment, and other methods.
• Support all areas of the business in the development of requested training, with oversight of priorities by the Director – Learning & Development.
• Monitor competitive activities/products and provide continuous gap analysis in training products/services.
• Effectively communicate training material development priorities and project progress.
• Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate.
• Apply adult learning principles in the development of training programs.
• Provide consultative services to internal clients regarding content development requests, revisions, and other work related to employee learning.
• Work with Subject Matter Experts (SMEs) to develop program content, including instructor guides, participant guides, job aids/tools, classroom presentations, training assessments, online courses, and/or videos.
• Identify and execute short and long-term training program development strategies and tactics for technical (installation, commissioning, service, troubleshooting, and maintenance) and product training (features, application, and design).
• Partner with graphic designers as applicable.
• Evaluate the effectiveness of training programs and concepts.
• Organize instructional content in a grammatically correct manner.
• Use authoring and graphic design tools to create training materials for the organization.
• Participate in additional projects to support ongoing business needs.

Requirements

• Proficiency in authoring and graphic design tools including Adobe Creative Cloud, Articulate, Captivate, Camtasia, and similar.
• Ability to develop effective training materials such as presentations, online courses, and videos with the support of a graphic designer.
• Familiarity with Learner Assessments, Learning Needs Assessments, and Gap Analysis methodologies.
• Strong working knowledge of adult learning principles and instructional design methodologies.
• Excellent organizational and time management skills to effectively manage projects.
• Effective verbal and written communication skills.
• Strong collaboration and interpersonal skills, with the ability to establish positive work relationships.
• Ability to apply good judgment, strong work ethics, and integrity on the job.
• Ability to work in a fast-paced team environment, adjust to priority changes, and deliver high-quality and timely results.

Qualifications

• 1-3 years of experience in the design and development of classroom and online training.
• Experience in HVAC products, installation, and troubleshooting is a plus.
• Bachelor’s degree in Instructional Design, Education, Communication, Organizational Design, or other equivalent curriculum that focuses on learning.

Nature and Scope

This role possesses broad theoretical job knowledge typically obtained through advanced education. There is no discretion to deviate from established procedures, and work is closely supervised. Problems faced are not typically difficult or complex, and the role involves explaining facts, policies, and practices related to the job area.

Qualified applicants must be legally authorized for employment in the United States and will not require employer-sponsored work authorization now or in the future.