Instructional Design Specialist

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues for life‑saving transplants. Employees help save and heal lives and are expected to embody the I CARE+ values of integrity, collaboration, accountability, respect, and expertise.

About the role

The Instructional Design Specialist designs, develops, and maintains high‑quality learning solutions that support the clinical and operational training needs of DonorConnect. This role collaborates closely with Learning and Organizational Development (LOD), Quality Services, Subject Matter Experts (SMEs), and departmental leadership to translate complex operational processes into engaging, effective learning experiences. Adult learning principles, instructional design methodologies, and technology‑enabled learning strategies are applied to improve knowledge retention, learner engagement, and performance outcomes across clinical and business operations.

Minimum qualifications

• Bachelor’s degree in Instructional Design, Education, Organizational Development, Healthcare Education, or a related field preferred, or an equivalent combination of education and relevant experience.
• Certification in instructional design, talent development, or adult learning preferred (CPTD, APTD, ATD, or similar); must obtain certification within the first year of employment.
• Completion of relevant continuing‑education courses approved by departmental leadership.
• Healthcare or clinical education experience preferred.

Experience required

• Minimum of two years’ experience designing and developing instructional materials, e‑learning content, or curriculum programs.
• Experience working with Subject Matter Experts to develop technical or clinical training content preferred.
• Experience supporting learning initiatives within healthcare, clinical, or operational environments preferred.
• Proficiency with instructional design models such as ADDIE or similar learning frameworks required.

Knowledge, skills, and abilities

• Knowledge of adult learning theory and instructional design methodologies.
• Strong written communication and content‑development skills.
• Ability to translate complex operational information into clear, engaging learning materials.
• Strong collaboration skills when working with SMEs, leadership, and training staff.
• Ability to manage multiple projects and timelines while maintaining attention to detail.
• Familiarity with multimedia learning development tools and learning technologies preferred.
• Ability to analyze learner feedback and incorporate improvements into training design.
• Capability to work independently and contribute effectively within a collaborative team environment.
• Ability to maintain accurate records and comply with PHI and data‑integrity standards.
• Knowledge of computer hardware, software, organ and tissue transplant fields, critical care, OR environment, and medical terminology preferred.

Additional requirements

• Physical ability to stand and walk for extended periods; lift up to 70 lb with or without reasonable accommodation; stoop, squat, or bend frequently.
• Understanding of clinical‑setting safety hazards, including communicable disease, bloodborne pathogens, and other common hazards.
• Must be able to pass a comprehensive background check and drug screen.
• DonorConnect is an Equal Opportunity Employer that values diversity in both experience and background.