Instructional Design Intern, Sales Learning Services, Spring 2027

About the Role & Program

The Sales Learning Services Instructional Design team creates, designs, develops, and maintains learning content for internal sales audiences including Disney Central and the Disneyland Resort Travel Sales Center, as well as 3rd Party Travel Industry Clients to help them sell Disney Destinations to Guests around the globe. This role supports learning content development for Walt Disney World, Disneyland, Disney Cruise Line, Aulani, A Disney Resort & Spa, National Geographic Expeditions, and Adventures by Disney. The internship is a full‑time, six‑month commitment in the Orlando, FL area from January 2027 – June 2027.

Responsibilities

• Participate in the production of learning content from design and development through implementation and evaluation.
• Develop online and instructor‑led learning components covering product knowledge, policies, or system training.
• Collaborate with peers in writing, graphic design, video production, web design, as well as partners, clients, trainers/facilitators, and vendors.
• Apply learning theory and research processes to craft materials that improve outcomes for specific roles or audiences.
• Think critically to develop and implement effective learning solutions for internal and external partners.
• Provide creative learning recommendations based on adult learning theory.
• Lead assigned learning content projects, schedule design and review meetings, and ensure timelines are met.
• Develop reference guides, “how‑to” tutorials, presentations, facilitator scripts, online experiences, instructional videos, and classroom experiences.
• Shadow and assist with train‑the‑trainer sessions and conduct after‑action and annual learning content reviews to identify continuous‑improvement opportunities.

Required Qualifications & Skills

• Familiarity with instructional design and technology standard processes; comfortable facilitating learning material both virtually and in person.
• Passion for developing engaging and creative learning content in a dynamic professional environment.
• Proficiency in Microsoft Office and Adobe Creative Cloud applications.
• Ability to prioritize projects and work collaboratively within a growing team.
• Strong research skills and ability to compile information clearly.
• Excellent communication skills and sensitivity when handling confidential information.
• Knowledge of Disney Parks, Resorts, Experiences, and Products.

Preferred Qualifications

• Facilitation and presentation skills.
• Familiarity with eLearning development tools such as Articulate Storyline, Articulate Rise, and Camtasia.
• Outstanding partnering skills with team members at all organizational levels.
• Proficiency in Disney sales and booking applications (off‑the‑shelf and proprietary) and related systems/technologies.
• A portfolio of previous work (highly recommended) with a link included on the resume.

Education

Senior year preferred. Major or coursework in Instructional Design, Learning Design, Learning Technology, or a related field.

Eligibility Requirements

• Enrolled in an accredited college/university pursuing a degree and taking at least one class at the time of application, or currently participating in a Disney College Program or Disney Internship.
• At least 18 years of age.
• Unrestricted work authorization.
• Have not completed one year of continual employment on a Disney internship or Disney College Program.
• Compliance with The Disney Look appearance guidelines.

Program Details

• Program Length: January 2027 – June 2027.
• Full‑time schedule (approximately 40 hours per week) for the duration of the internship.
• Reliable transportation to and from work required; personal vehicle preferred for on‑site and off‑site meetings/training at Walt Disney World Resort.
• Intern must provide own housing in the Orlando area; limited housing opportunities may be available for Florida‑based professional interns through American Campus Communities.

Pay

The pay rate for this role in Orlando, Florida is $23.00 per hour.

Benefits

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. More information is available on the Disney Careers benefits page.