Installer/Trainer Part Time

About the role

Description Help make a difference!

Responsibilities

• Install and troubleshoot CaptionCall phones in customers’ homes
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Absorb and adapt to new responsibilities as necessary
• Represent CaptionCall at various events as assigned
• Adhere to strict compliance policies set by the company

Requirements

• High School Diploma or GED
• Provide excellent customer service
• Effective communication in English through reading, writing, speaking, and listening
• Drive and travel via air as needed
• Reliable, organized, and punctual
• Able to work evenings and weekends as needed
• Able to sit/stand for a long period of time in an office environment
• Able to transport installation equipment into a customer’s home
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and handle other computer components
• Regular and predictable attendance required

Qualifications

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Thought Provoking: Capable of making others think deeply on a subject
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Skills

• Excellent customer service
• Effective communication in English
• Driving and traveling
• Organizational skills
• Flexibility and adaptability
• Problem-solving abilities

Benefits

• Part time
• 401k with 6% match and immediate vesting
• TeleDoc, Dental/Orthodontia, and Vision Insurance
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay

Pay Range: Hourly + Piece Rate
The estimated hourly salary range for this position is $12.50-$19.50+ additional Piece rate. Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience and location.

Schedule

This position has a flexible schedule.