Installer Technician

About the role

Precision Garage Door Services is looking for an eager self-starter who loves to troubleshoot and fix things. As a Garage Door Installer, you will receive training to get up and running quickly with your own company vehicle and stream of customers. You will be front and center helping customers by repairing, replacing, and installing garage doors, putting them at ease and making sure they fully understand their service options.

Why you'll want to join the team

• Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer.
• Incredible pay – You'll make between $30.00–$50.00/hourly depending on experience.
• A team invested in your future – While you'll be working independently much of the time, everyone has your back.
• Support from our office – We take care of all appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best.
• Autonomy – You'll have a lot of independence with your own company-provided vehicle and flexibility in how you help customers throughout the day.
• Support from the team – We have a dynamic team environment where we keep in touch with everyone and regularly meet.
• Friendly competition and accountability – We push each other to be better, hold each other accountable, and learn from each other's mistakes.
• One of the best – You'll be representing a brand that sets a high level of professionalism, from our branded company vehicles to our high-quality service, with competitive pay and best-in-class benefits.

Responsibilities

• Diagnose and repair – Repair garage doors, door operators, replace worn or broken parts, install new equipment including doors, and replace springs.
• Educate the customer – Explain in detail and help customers understand their options to repair issues and prevent future ones. Review and explain all work performed so customers fully understand.
• Sell service, repairs, and new equipment – Using our proven model, sell services using a good/better/best model and collect payment from customers.
• Manage inventory in your vehicle – Keep the right equipment, tools, and products to properly sell jobs and service equipment.

How to succeed in this role

• Maximizing your time – Stay busy by fully addressing customer needs, offering the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income.
• Quality work – Make sure the job gets done right the first time.
• Wowing the customer – Customers will be happy and leave glowing reviews.
• Commitment to safety – Drive and work safely.

Requirements

• Must be able to lift 50 pounds independently.
• Must be able to bend, climb, kneel, and stand for extended periods of time.
• Must be able to work in heat and cold, both outside and inside garages that may not be temperature-controlled.
• Have interpersonal skills to communicate effectively with customers and solve issues.
• Communicate and work effectively in a fast-paced environment.
• Be reliable and able to serve customers following our process.
• Must be able to use a computer and/or tablet – you can't be afraid of technology.
• Must be able to use hand tools and operate mechanical equipment.

Qualifications

• Experience in the garage door industry is preferred but not required – we will train you.

Pay and benefits

• $30.00–$50.00/hourly depending on experience
• Comprehensive benefits
• Bonuses and incentives
• Company-provided vehicle
• PTO and vacation
• 401K plans