Installer IV

About the role

Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home.

Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.

Designs, fabricates, and installs various ducts and duct fittings as required. Performs start-ups on air conditioning and heating systems and other components.

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Responsible for delivery and removal of equipment needed to complete the installation work. Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for.

Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer. Represents the company professionally, honestly, and ethically in all business matters and concerns.

Keeps installation vehicle clean and neat both inside and outside in keeping with the company’s professional image.

Responsibilities

• Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home.
• Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
• Designs, fabricates, and installs various ducts and duct fittings as required. Performs start-ups on air conditioning and heating systems and other components.
• Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Responsible for delivery and removal of equipment needed to complete the installation work. Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for.
• Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer. Represents the company professionally, honestly, and ethically in all business matters and concerns.
• Keeps installation vehicle clean and neat both inside and outside in keeping with the company’s professional image.

Requirements

• High school diploma or GED with additional training and 5 plus years’ experience in HVAC technical training certification required.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required.
• Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories.
• Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories.
• Proficient and able to operate all necessary tools and equipment to perform various installation projects.
• Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
• Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
• Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Ability to calculate heat gain and loss on buildings using approved methods.
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
• Effective and efficient time-management and organizational skills.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

Qualifications

• High school diploma or GED.

Skills

• Heating, air conditioning, and ventilation equipment installation.
• Electrical, refrigerant, and duct system troubleshooting.
• Wiring diagrams and HVAC system layout.
• Customer service and communication skills.
• Time management and organization skills.
• Vehicle maintenance and cleanliness.

Benefits

• Competitive Pay with incentive opportunities.
• Paid Time Off and Company Holiday Pay.
• Medical, Dental, and Vision Insurance programs.
• 401(k) Retirement Savings Plan with company matching contributions.
• Life Insurance and disability insurance options.
• Supplemental benefit programs.
• World Class Training opportunities through our Experts University.
• Career Development opportunities.