Installer III - Day Shift

Position Summary

The Installer II is responsible for assisting in the receiving, delivery, and installation of furniture at customer sites. The Installer II is one of the last points of contact for the customer in the sales process and contributes to the goal of providing the highest level of customer service and satisfaction.

Essential Functions

• Perform disassembly and reassembly of all Steelcase and office systems furniture
• Recommend solutions to improve and redesign the job site, or customize to get the job completed
• Accurately complete and submit required paperwork, i.e., timesheets, merchandise return
• Properly load and pack the truck for deliveries
• Knowledge & experience of wall mount applications (whiteboards, lockers)
• Provide backup assistance for all warehouse duties, as necessary
• Adhere to Operations procedures, policies, and standards of conduct off-site
• Work closely with the Operations Lead and Lead installer to coordinate on-site progress and issues
• Assist in teaching new Installers essential job functions
• Basic computer troubleshooting ability

Knowledge & Skills

• Excellent communication skills; both verbal and written
• Understanding and knowledge of product lines and services offered
• Effective customer service skills
• Ability to follow instructions and adhere to department and company policies and procedures
• Mindful of maintaining safety in the work environment
• Understanding of and effective use of blueprints

Personal Competencies

• Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels
• Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative, and deadline-driven environment
• Time Management: Ability to multitask to meet goals, good time management skills, and ability to take ownership for project deliverables
• Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems. Convey information to all key stakeholders in both written and verbal formats. Determine and utilize the appropriate communication channels
• Dedication and commitment to promote diversity, multiculturalism, and inclusion in all work activities
• Collaboration in diverse teams to foster productive outcomes
• Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others

Qualifications

• High school diploma or equivalent required
• Two or more years of related work experience; installation of commercial office furniture experience preferred

Compensation

Compensation ranges per hour: Installer II $22.95 - $26.22 Installer III $24.84 - $28.39 The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.

Benefits

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• Profit Sharing
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500 per year

Location & Schedule

Location: South Seattle, WA
Hours: Monday - Friday; Day Shift 6:00 am - 4:00 pm plus overtime