Installer II

Service Experts · Somersworth, NH · 4 days ago

Information TechnologyFull-time

Works under minimal supervision to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications
As needed, performs limited diagnostics
Designs, fabricates, and installs various ducts and duct fittings as required
Delivers excellent customer service and sustains high levels of customer satisfaction
Promotes products and services to the customer
Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner
Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Keeps installation vehicles clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned

Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devices or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
Does not perform acts that may endanger the safety or well-being of others
Does not engage in any pranks, contests, or rough boisterous behavior
Works in compliance with applicable legislative requirement

High school diploma or GED with additional training and 1+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required
Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
Proficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision
Knowledge of the layout and installation requirements of duct work and duct fittings

High school diploma or GED with additional training and 1+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required
Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
Proficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision
Knowledge of the layout and installation requirements of duct work and duct fittings

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