Jobs · Information Technology · North Carolina

Installer II

Service Experts · Charlotte, NC · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description: "Welcome! ‎ The Installer II requires basic knowledge..." That's about the role. Then "Key Responsibilities" list. Then "Health & Safety Roles And Responsibilities" maybe part of responsibilities. Then "Desired Skills And Qualifications". Then "Minimum Experience: 2+ years Minimum Education: High School Diploma/GED". Also "Equal Opportunity Employer..." is boilerplate to remove. Also "The job description is not intended..." is boilerplate. Also "Service Experts is committed..." etc. Remove those. We need to preserve all substantive information. So we need sections: About the role (intro paragraph). Responsibilities (list of duties). Qualifications/Skills? The posting has "Desired Skills And Qualifications" and also "Minimum Experience" and "Minimum Education". We could combine into a Qualifications section. Also maybe Skills section separate? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We have content for About the role, Responsibilities, Qualifications (including desired skills, minimum experience/education). Could also have Skills section but we might combine. Better to have Qualifications and Skills separate if distinct. The posting includes "Desired Skills And Qualifications" which includes both skills and qualifications. Could split: Qualifications (education, experience, certifications) and Skills (technical skills). But we can just have one Qualifications section containing both. The instruction: prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Qualifications. No Benefits, Pay, Schedule as not provided. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. Not include Job ID etc. We need to preserve all substantive information: Let's extract. Intro: "Welcome! ‎ The Installer II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Installation family. Works under general supervision." That's about the role. Key Responsibilities bullet list: many sentences. We'll convert each sentence to

  • . Need to keep all. List: - Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home - Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. - As needed, performs limited diagnostics. - Designs, fabricates, and installs various ducts and duct fittings as required - Performs start-ups on air conditioning and heating systems and other components - Delivers excellent customer service and sustains high levels of customer satisfaction. - Promotes products and services to the customer. - Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. - Responsible for delivery and removal of equipment needed to complete the installation work - Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for - Completes all paperwork in a neat, accurate, thorough, and timely manner. - Collects payment from customer - Represents the company professionally, honestly, and ethically in all business matters and concerns - Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image - Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. - May be responsible for completing material requisition forms and related administrative activities. - Assists the Field Supervisor or General Manager with site supervision, planning, and estimating - Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction - Trains other installers in technical skills and company procedures, as assigned - Performs similar/other duties as needed or assigned Health & Safety Roles And Responsibilities: list of items. Should we include as part of Responsibilities? Probably yes, as responsibilities. Could add a subsection but we can just continue list. Health & Safety items: - Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately - Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately - Corrects substandard acts or conditions within area of control - Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) - Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn - Complies with the general rules as prescribed by company program(s) procedure(s) - Operates devices or equipment as prescribed by company program(s) or procedure(s) - Participates in any safety initiatives, teams, or committees - Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately - Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents - Does not perform any act that may endanger the safety or well-being of others - Does not engage in any pranks, contests, or rough boisterous behavior - Works in compliance with applicable legislative requirement We'll include these as
  • as well. Desired Skills And Qualifications: list. - High school diploma or GED with additional training and 2+ years’ experience in HVAC technical training certification required - Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area - EPA and safety certifications required - Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories - Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories - Proficient in the layout and installation requirements of duct work and duct fittings - Advanced mechanical aptitude and the ability to operate all necessary tools and equipment - Proficient and able to operate all necessary tools and equipment to perform various installation projects - Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment - Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision - Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision - Ability to calculate heat gain and loss on buildings using approved methods - Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns - Effective and efficient time-management and organizational skills - Valid driver’s license with acceptable driving record - Available to work flexible hours and on-call shifts as needed - Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. - Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. - Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas - Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt - Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception - Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds Minimum Experience: 2+ years Minimum Education: High School Diploma/GED These are somewhat redundant with desired skills but we can keep. We should not include boilerplate: Equal Opportunity Employer, job description not intended, Service Experts committed, accommodation request. Now produce HTML:

    About the role

    Welcome! The Installer II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Installation family. Works under general supervision.

    Responsibilities

    • Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home
    • Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.
    • As needed, performs limited diagnostics.
    • Designs, fabricates, and installs various ducts and duct fittings as required
    • Performs start-ups on air conditioning and heating systems and other components
    • Delivers excellent customer service and sustains high levels of customer satisfaction.
    • Promotes products and services to the customer.
    • Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
    • Responsible for delivery and removal of equipment needed to complete the installation work
    • Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
    • Completes all paperwork in a neat, accurate, thorough, and timely manner.
    • Collects payment from customer
    • Represents the company professionally, honestly, and ethically in all business matters and concerns
    • Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
    • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.
    • May be responsible for completing material requisition forms and related administrative activities.
    • Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
    • Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
    • Trains other installers in technical skills and company procedures, as assigned
    • Performs similar/other duties as needed or assigned
    • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
    • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
    • Corrects substandard acts or conditions within area of control
    • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
    • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
    • Complies with the general rules as prescribed by company program(s) procedure(s)
    • Operates devices or equipment as prescribed by company program(s) or procedure(s)
    • Participates in any safety initiatives, teams, or committees
    • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
    • Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
    • Does not perform any act that may endanger the safety or well-being of others
    • Does not engage in any pranks, contests, or rough boisterous behavior
    • Works in compliance with applicable legislative requirement

    Qualifications

    • High school diploma or GED with additional training and 2+ years’ experience in HVAC technical training certification required
    • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
    • EPA and safety certifications required
    • Proficient in the fundamentals of the operational functionality of heating, air

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