Installation Technician III

About the role

The Security Installation Technician III will handle high-complexity installations and oversee significant projects involving advanced security systems. This role demands a high level of expertise in security technology, project management, and client interactions.

Responsibilities

• Lead the installation and configuration of complex security systems, including integrated alarm, surveillance, and access control systems.
• Manage large-scale installation projects from planning through execution, ensuring on-time and within-budget delivery.
• Supervise and support other technicians on-site, providing guidance and resolving technical issues.
• Coordinate with clients to understand their needs and deliver customized solutions.
• Communicate with end-user and/or Project Manager.
• Conduct system evaluations and provide recommendations for upgrades or improvements.
• Prepare detailed documentation, including system layouts, installation reports, and project summaries.
• Ensure compliance with industry standards, company policies, and safety regulations.
• Perform other job-related duties as assigned.
• Own It: Focus on excellence in everything you do and each interaction you have with all clients.
• Learn: Absorb the training. Make yourself an expert on our portfolio of solutions.
• Represent: Always understand that you are the face of the company to our customers.
• Diversity: Every project and service call are different so you must enjoy variety in your workday.
• Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers.
• Find a way: Turn challenges into opportunities.
• Play To Win.

Requirements

• High school diploma or equivalent; technical degree or certifications are a plus.
• 5+ years of experience in security system installation with a focus on complex and high-security systems.
• Valid driver's license and clean driving record.
• Able to safely work at heights on ladders and aerial lifts.
• Ability to lift and move up to 50 lbs., and occasionally lift and move up to 100 lbs.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.

Qualifications

• Extensive knowledge of advanced security technologies and integration techniques.
• Proven experience in project management and leading installation teams.
• Strong problem-solving abilities and excellent customer service skills.
• Preferred: Advanced industry certifications (e.g., PSP, CPP).
• Preferred: Experience with high-profile or mission-critical installations.

Skills

• Problem-solving.
• Customer service.
• Project management.
• Technical expertise in security systems.
• Communication.

Pay

The base pay range for this role is $29.00 - $44.50 hourly. This position may have overtime available and may be eligible for a variable bonus in addition to base wage.

Benefits

• Health coverage.
• Paid holidays.
• Other benefits (as described).