Installation Technician I

Job Details

Towne is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $52,000 - $65,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits

• Medical, dental, and vision insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Company-paid basic life and AD&D insurance
• Short-term and long-term disability
• 401k retirement savings plan

Paid Time Off

• Accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year
• Receive 6 paid holidays throughout the calendar year
• Able to accrue up to a maximum of 4 paid floating holidays per calendar year

Summary

The Installation Technician I supports the setup, maintenance, and repair of Nexity parking technology equipment at customer sites across the U.S. This is a hands-on, entry-level technician role focused on learning installations, troubleshooting basic issues, and assisting senior technicians with larger projects.

Essential Functions

• Aid in installing Nexity parking technology equipment including sensors, lights, gates, signs, cabling, and related hardware at customer locations.
• Perform basic troubleshooting, repairs, and preventative maintenance to ensure equipment is functioning properly.
• Support senior technicians with system upgrades, new site launches, and larger installation projects.
• Use mobile apps, tablets, and internal systems to activate devices, complete testing, and document completed work.
• Read and follow installation instructions, wiring diagrams, and project plans to complete work accurately and safely.
• Maintain tools, materials, and job sites while following company safety and quality standards.
• Communicate professionally with internal teams, vendors, and customers regarding project updates, service needs, and scheduling.

Qualifications

• Education: High school diploma or GED required. Trade school, associate degree, or technical certifications preferred.
• Work Experience: 1-2 years of experience in installation, maintenance, construction, electrical, or technical support preferred.
• Knowledge & Skills: Basic mechanical and technical aptitude, strong problem-solving skills, reliable and detail-oriented, able to work independently and as part of a team, good communication skills.