Installation Technician

Seeking an Installation Technician for the Los Angeles, CA and Central, CA area to train to become a Journeyman Commercial Installer. Under the direction of a Won-Door Commercial installer, technicians learn on the job while assisting with the installation of large and complex doors with mechanical, electronic, and code-compliance aspects. As the face of the company, technicians provide an outstanding experience to general contractor and end-user customers while installing and servicing life-saving fire and security doors. Technicians work from their own homes and use their own trucks, with products shipped directly to job sites. Jobs are dispatched by a support team based in Salt Lake City, Utah. During the training period, the trainee will travel with the journeyman and stay local to scheduled work.

About the role

Technicians assist with the installation and maintenance of automatic, accordion door systems, learning to diagnose faulty equipment and read complex schematics. Work is dispatched to optimize labor revenue and efficiency, and technicians are expected to work independently, make autonomous decisions, and support new technicians as needed. Overnight travel is required.

Responsibilities

• Assist with installation of equipment in an efficient, safe, and professional manner.
• Perform maintenance on automatic, accordion door systems.
• Learn to diagnose faulty equipment and identify causes of malfunction.
• Read and understand complex installation/service schematics and wiring diagrams.
• Work with dispatch to optimize labor revenue and efficiency.
• Use hand and power tools in compliance with OSHA standards.
• Complete work orders using computer-based documents.
• Project a positive image when interacting with customers and coworkers.
• Collaborate with parts and sales departments; report customer issues promptly.
• Travel regularly; overnight travel required.
• Work independently and make autonomous decisions.
• Train and support new Technicians when needed.
• Drive safely and efficiently to job sites.
• Support and comply with all safety programs and procedures.
• Perform work in diverse customer environments, including outdoor exposure.

Requirements

• High school diploma or GED required.
• Experience in commercial construction preferred.
• Proven experience in mechanical/electrical troubleshooting required.
• Valid driver’s license and clean driving record required.

Skills

• Advanced mechanical and electrical skills.
• Advanced troubleshooting ability.
• Excellent customer service and communication skills.
• Ability to read blueprints, schematics, and installation instructions.
• Competency using power tools and digital platforms for documentation.
• Ability to work independently and in a team setting.
• Flexible and adaptable to changing schedules and environments.

Work Environment

Technicians work in various environments such as construction sites, hospitals, retail, business offices, and pharmaceutical facilities. Regular exposure to moving mechanical parts, weather conditions, wet/humid conditions, airborne particles, extreme temperatures, risk of electrical shock, and vibrations is expected.

Physical Demands

• Regularly required to reach, climb, stoop, kneel, crouch, or crawl.
• Must frequently lift/move up to 100 pounds and occasionally up to 150 pounds.
• Vision requirements include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Capable of overhead work for extended periods using ladders and power tools.

About Us

Won-Door Corporation, part of the Overhead Door™ Brand, is a leader in the garage door and commercial door industry. For over 100 years, the Overhead Door™ Brand has been recognized for product quality, expertise, and professional service. Won-Door introduced the world’s most durable acoustically rated folding partition, DuraSound, in 1962 and pioneered the first-ever accordion type, fire-rated horizontal sliding door in 1977. Today, Won-Door’s FireGuard is the top-selling horizontal sliding fire door on the market. The company’s innovations continue to influence building products and fire protection industry standards.