Installation Supervisor Install - Indirect
Builders FirstSource · Wilmington, NC · 3 wk ago
EngineeringFull-time
About the role
Responsible for delivering high-quality customer service in a fast-paced environment. Key tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- Excellent communication skills
- Ability to work independently and under pressure
- Basic computer literacy
- Valid driver’s license (if applicable)
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
Skills
- Customer service orientation
- Problem-solving abilities
- Time management skills
Benefits
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Pay
$15 - $20 per hour, depending on experience and qualifications.
Schedule
Variable schedule to accommodate business needs, typically 40 hours per week.