Installation Supervisor

About the Role

To assist in providing supervision to a group of installation personnel for activities including installation of furniture, repairs, moves, and deliveries. The position ensures that the installation team provides exceptional customer service through high-quality work.

Responsibilities

• Ensure that projects are completed according to schedule and customer expectations.
• Communicate with dispatch daily to get assignments and schedules.
• Work closely with the safety manager on any safety-related issues.
• Work closely with the accounting department to turn in receipts for reimbursement and billable charges to jobs.
• Assist in controlling outside overhead expenses incurred during installation.
• Review project scope with the appropriate salesperson.
• Assist the warehouse when items are returned to and taken out of the warehouse.
• Assist in documenting disciplinary action as required with feedback to Team Supervisor and Human Resources.
• Prepare and maintain reports, including DVIR, Bill of Lading, and Disposal forms.
• Ensure proper and safe installation and handling techniques are employed during projects.
• Communicate daily work plan to team members, including breaks and redirection.
• Assist with the physical aspect of projects as required.

Requirements

• Ability to lead a crew and serve as a direct report for crew sizes that range from two to over 25 people.
• Excellent communication skills.
• Knowledge of Word, Excel, email, and database programs.
• Must be able to perform all physical aspects of an Installer and Lead positions.

Qualifications

• 1-3 years’ experience in moving/installation.
• 3-5 years’ experience leading large projects.

Safety

Members are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All members are expected to cooperate in every aspect of the company’s safety program and follow safe work practices.