Installation & Service Technician [Construction]

Essential Duties And Responsibilities

• Perform installation of Handicare products.
  • Resource allocation, customer and sub-contractor communication, expense tracking, final audit, etc.
  • Products include, but are not limited to: ceiling track lifting systems, etc.
  • Construction sites consist of hospitals and long-term care facilities.
• Perform on site surveys at prospective installation sites for the purpose of gathering all required information to plan and complete a ceiling track lift installation.
• Perform on site audits of in progress and completed installations to ensure compliance with company standards.
• Cook up delivery of products and other installation materials to coincide with arrival of labor resources as needed on a project.
• Arrange site storage for products and materials as needed for installation projects.
• Keep accurate project records for expenses, various required testing, training etc.
• Interact directly with owners and staff at Hospitals, Nursing Homes, private residences, Group Homes, etc. while performing the above functions.
• Train the end users of the equipment on the operational aspects of the equipment sold and installed.
• Perform service repairs and scheduled preventative maintenance as required.
• Maintain the company service and installation vehicle in good operating condition and cleanliness.
• Maintain the van inventory in an orderly fashion, at proper levels and account for all items used in the performance of service and installation functions.
• Travel to out of state job sites as directed by supervisor, travel required up to 80% of the time.
• Add additional responsibilities as requested or required by management.

Competencies

• Identifies and resolves problems in a timely manner
• Able to read and comprehend simple instruction, short correspondence and memos
• Able to write simple correspondence
• Able to effectively present information in one on one and small group situation to customers, clients and other employees of the organization

Education, Experience & Training

• High School Diploma or general education degree (GED)
• And 3 to 5 years of related experience and or training
• Preferably in building construction, mechanical, electrical and plumbing methods

Physical Demands

• The employee may frequently stand, walk, climb, stoop, kneel or crouch during shift.
• The employee must be able to regularly lift, push, pull and or move up to 50 lbs.
• The employee will be required to regularly use hands to finger, handle, feel and reach with hands and arms.

Work Environment

• This position works in an environment with loud noise levels.
• This position may frequently work near moving parts, be exposed to vibration and be exposed to airborne particles & dust.
• This position will occasionally work in high, precarious places and be exposed to the risk of electrical shock.